A worry-free painting experience
At Paint One, we stand behind our work. We want our customers to be completely satisfied with our work and with Paint One as a company.
Exceeding customers’ expectation has been the main driving force behind our company’s success in the Charlotte area. Paint One is an excellent painting company because we consistently provide high quality painting services at a fair price while providing the best customer service possible. We want our customers to be happy and completely satisfied with their decision to hire Paint One for their painting project.
Home exterior painting warranty
Paint One is pleased to offer its customers an exceptional five-year warranty on its home exterior painting work. This warranty protects homeowners against defect in workmanship. Defects include peeling, blistering, chipping and other defects directly related to human error in the painting application.
With such a strong warranty from Paint One, you can put your mind a ease in knowing that your painting project is in good hands with the best painting company in town, Paint One.
Home interior painting warranty
Paint One adheres to and follow only the best painting practices and standards. Even though our professional painters take all the precautionary measures to make sure our work is not defective, sometimes defects in workmanship can happen. Such defects include peeling, blistering, and chipping that expose the substrate. To protect customers against such defects in workmanship, Paint One warranties its interior painting work for two years. With this warranty, Paint One will furnish the labor to correct the defective condition free of charge.
Interior and exterior painting warranty claim
To obtain service under Paint One limited warranty, you, the homeowner, shall give written notice to Paint One. In that written notice, you shall briefly describe the type of work performed, the date the work was performed and the nature of the defect. The written notice shall be mailed to your local Paint One office or you can fill out the online form below.
Interior and exterior painting warranty limitations
Paint One limited warranty does not cover (1) peeling resulting from the breakdown of any underlying, older paint film; (2) peeling on any horizontal surfaces exposed to standing water such as concrete or wood porches, decks and handrails; (3) any structural cracking of the painted surfaces. Please note that Paint One warranty covers workmanship (labor) only and excludes all materials used. Paint and other materials selected are not covered by this warranty. Please refer to the manufacturer’s warranty statement for details about any warranties that may apply to the materials used on your interior or exterior painting project.
At Paint One, we stand behind our work. We are a company with integrity that believes in excellent customer service, and we always deliver on the promises we make to our customers. One of those promises is the warranty that comes with all the residential painting projects we undertake. If something has gone wrong with the work we have done at your home, we want to hear from you so we have a chance to correct it.
The work we have done on your home came with a warranty – two-year for interior painting and five-year for exterior painting. This warranty covers the labor cost to rectify the defective application. If you have a warranty claim, please complete the form below making sure to complete all the required fields (marked with red asterisks).
Completing this form is the best way to expedite your claim for prompt resolve. Your claim will be answered within 48 hours from the time you submit this claim.